Support
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InfoShare: Support
Providing our customers with quality support is InfoShare’s first priority. We staff our Data Center
24 hours a day, 7 days a week, and 365 days a year to ensure that our clients always have system
availability. We focus on the needs of business customers. Our technical support team
has many years of experience. Customers
consistently praise us for our helpful and timely
response. It is easy to reach a live person at
InfoShare by phone. Our Trouble Ticket which
records the time and date of the technical support
request is used to ensure a timely response.
Those requests after 5PM EST are guaranteed a
response within 24 hours of the request. Customers
may escalate a trouble ticket all the way to our CTO.
InfoShare keeps replacement parts by servers in stock at all times. Should any hardware fail, we can
repair or replace parts quickly - so that your SharePoint applications continue to run. We offer
immediate hardware replacement 24 hours a day 7 days a week.
Providing our customers with quality support is InfoShare’s first priority. We staff our Data Center
24 hours a day, 7 days a week, and 365 days a year to ensure that our clients always have system
availability. We focus on the needs of business customers. Our technical support team
has many years of experience. Customers
consistently praise us for our helpful and timely
response. It is easy to reach a live person at
InfoShare by phone. Our Trouble Ticket which
records the time and date of the technical support
request is used to ensure a timely response.
Those requests after 5PM EST are guaranteed a
response within 24 hours of the request. Customers
may escalate a trouble ticket all the way to our CTO.
InfoShare keeps replacement parts by servers in stock at all times. Should any hardware fail, we can
repair or replace parts quickly - so that your SharePoint applications continue to run. We offer
immediate hardware replacement 24 hours a day 7 days a week.
Copyright © 2007 InfoShare. 1900 Polaris Parkway, Suite 450 Columbus, OH 43240 All Rights Reserved. Terms and Conditions. Service Level Agreement. Guarantee. Contact Us: - Voice: 614-313-4542 - E-Mail: sales@myinfoshare.net | SharePoint Hosting | MOSS Hosting | InfoPath | Solutions | | About | Contact | Location | Services | Data Center | Support | Training | Sitemap |